⚖️ Safe & Responsible

tbaji Responsible Gaming —
Your protection is our priority

When entertainment risks becoming a habit, tbaji stands by you with tools for control and support — from deposit limits to self-exclusion.

Our Commitment

Gaming should be fun, not stressful

tbaji believes online betting is a form of entertainment — not a source of income or a solution to financial problems. Every player must remember before accessing our platform that there is no guarantee of winning. That is why we encourage all our users to keep an eye on their budget, time, and mental well-being.

We operate as an SSL-secured, fair-play platform and our services are for people aged 21 and above only. Accounts are not activated without age verification, and we reserve the right to review any account in suspicious circumstances.

Responsible gaming at tbaji is not a list of rules — it is part of our values. Every tool, every policy, and every member of our support team works toward keeping you in control at all times.

21+

Age Restriction

All tbaji services are for people aged 21 and above only. Minors opening accounts and placing bets is strictly prohibited.

  • Age verification is mandatory
  • Access for minors is completely blocked
  • Enable parental controls to protect children in your household
  • If in doubt, contact support directly
Protection Tools

All the tools of control are in your hands

tbaji gives you multiple self-control features — decide for yourself how much you play.

Set Deposit Limits

Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and there is a waiting period before it can be increased.

Session Time-Out

Use the session time-out to limit how long you play in one go. After a set time you will be logged out automatically, giving you a chance to take a break.

Temporary Self-Exclusion

If you feel you need a break for a few days, suspend your account yourself — from 24 hours up to 6 months. You will receive no marketing messages during the break.

Permanent Self-Exclusion

If you feel that gaming is affecting your life, request a permanent account closure. This decision cannot be reversed and we process it with respect.

Review Gaming History

View your deposits, withdrawals, and betting history at any time. Understanding your own patterns is the first step toward responsible decisions.

Contact Support Directly

Talk to our team via 24/7 live chat or email — in both Bengali and English. Asking for help is a courageous thing to do.

Warning Signs

When is it important to seek help?

Be alert if you notice these signs

  • You are placing bigger bets to try to win back money you have lost
  • You are neglecting family, friends, or work because of betting
  • You cannot stop betting, even when you try
  • You feel restless or irritable when you are not playing
  • You are borrowing money or spending savings to play
  • You are hiding your betting from family or friends
  • You are playing in the hope of winning to solve financial problems

Remember

Gambling addiction is a recognised mental health condition. There is no shame in it, and with the right support it is possible to recover.

  • Betting is a form of entertainment — not an alternative source of income
  • Never play to recover money you have lost
  • Set a separate budget for each session
  • Decide before you play — how long and how much
  • Talk openly with family and friends
How to Set Up Your Protection

Take control in 4 simple steps

These protection tools can be activated directly from your tbaji account once you log in.

01

Log in to your account

Go to the tbaji login page and access your account.

02

Go to Settings

Find the "Responsible Gaming" option in the profile menu.

03

Choose a limit or break

Deposit limit, time-out, or self-exclusion — choose the option that suits your needs.

04

Contact Support

For any issue, reach out via 24/7 live chat or write to [email protected].

Budget Planning

Tips for playing within a healthy budget

The minimum deposit at tbaji is ৳200. This small amount is intentional so that players can enjoy the entertainment without taking on large financial risks.

For a healthy budget plan — before each session ask yourself: "If I lose this money, will it cause any problem in my daily life?" If the answer is "yes", start with an even smaller amount or take a break for today.

tbaji never pressures you to deposit more or to chase losses. Our promotions are always optional — there is no obligation to claim any bonus.

Simple budget rules

Only use money you have set aside for entertainment.

Never use money meant for rent, food, or your children's education for betting.

When your budget runs out, end the session — do not give in to the temptation of one more round.

When you win, withdraw — do not put all your winnings back into bets.

Review your gaming history regularly.

Support Services

Contact Us

Our team is always ready to help with any question or support related to responsible gaming.

Live Chat

Talk to our support team directly in Bengali, 24/7. You will get an immediate response.

Email Support

Email us to describe your issue in detail:
[email protected]

Confidentiality Guaranteed

Your concern is kept completely confidential. We consider asking for help an act of courage.

FAQ

Questions and Answers on Responsible Gaming

Log in to your tbaji account, go to Profile Settings, and open the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. If you request an increase, it will only take effect after a specified waiting period.

At tbaji, temporary self-exclusion can last from 24 hours up to 6 months. A permanent self-exclusion is also available, which cannot be reversed. During the exclusion period, no promotional messages will be sent to you and no deposits will be accepted on the account.

If you feel that a family member or friend is having a problem, let our support team know via live chat or at [email protected]. We will review the account in question and take the necessary steps. We cannot act directly without verifying the person's personal details, but we can offer advice and guidance.

No, not at all. tbaji's services are for people aged 21 and above only. Age verification is mandatory during account registration. If there is any suspicion that an account belongs to a minor, we immediately suspend it and conduct an investigation.

Yes. tbaji's live chat support is available 7 days a week, 24 hours a day, in both Bengali and English. Reach out at any time for responsible gaming questions or in an emergency. You can also email us at [email protected].

During a temporary self-exclusion, no transactions can be made on the account, but your existing balance remains safe. Once the exclusion period ends, you can request a withdrawal. For permanent exclusion, contact the support team to arrange withdrawal of any remaining balance.

Play safely, stay happy

Set your own limits before starting each session at tbaji. If in doubt, our support team is always there for you.

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